The live queue
Every customer who joins shows up on your dashboard in order. From each entry you can call them up, mark them served, or remove a no-show — all with one tap.
Strict mode
By default, queues run in strict mode: only one guest can be called at a time, and you can't call the next person until the current one is marked served. This keeps the line moving in order. You can turn it off from queue settings if you'd rather call several guests at once (e.g. for a large seating area), but this can let guests fall out of order.
Adding a guest manually
Walk-in without a phone, or taking a booking over the phone? Use Add Guest on the dashboard to add someone to the queue directly, without them needing to join themselves.
Session notes
Add a quick note to any queue entry — table preference, allergy info, anything your staff should see when that guest is called.
Quick setup
New queues start with sensible defaults. Use Quick Setup on the dashboard to adjust capacity, estimated wait time, and other settings without leaving the live view.